FAQ

ZERK IPTV FAQ

This ZERK IPTV FAQ covers what people ask an IPTV provider before and after they sign up: the service, payment, devices and setup. If your question is missing, you are welcome to contact us.

ZERK IPTV is an IPTV plan for TV over the internet. You get live channels, a full programme guide and support in English, with no dish or set-top box.

IPTV stands for Internet Protocol Television. It means TV is delivered over your broadband connection instead of an antenna, cable or satellite.

IPTV technology is fully legal and is used by many major TV providers. What matters is that the provider has the right to distribute the content. Therefore, always choose a service that is clear about who it is and which terms apply.

Smart TVs from Samsung and LG, Apple TV, Fire TV Stick and Android TV. Also iPhone, iPad, Android devices, computers, Formuler and MAG boxes.

We recommend at least 15 Mbps for HD and 25 Mbps for 4K. These speeds apply per screen watching at the same time. Also, a network cable gives a more stable picture than Wi-Fi.

Most customers are watching the same day. After purchase, we email your login details and an installation guide.

No. You choose how long a period to pay for, and you only renew if you want to.

No. You get a reminder before the period runs out and decide whether to renew.

Yes. Choose a plan for 2, 3 or 4 screens, or contact us if you need more.

Yes. Most IPTV apps let you adjust the programme guide (EPG) to your local time zone.

Restart the app and router, test your speed and try a cable connection. The installation guide has more troubleshooting tips, and our support team is happy to help.

By email or chat. All the options are on our contact page, and we reply in English.

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If not, write to us. We would rather help one time too many than one time too few.